View Position Qualification

9-509-1283

Name

Donations Specialist (NQS)

Status

Published

Version

1.7

Updated

11/7/2019 4:06:59 PM

Original Release

11/10/2017

Last Major Release

11/07/2019

Resource Category

Mass Care Services

Primary Core Capability

Mass Care Services

Secondary Core Capability

Resource Kind

Personnel

Overall Function

The Donations Specialist helps create and implement the volunteer and donations portion of the operations plan and helps manage the flow of donated goods, funds, and services

Single resource

In conjunction with a NIMS typed team

NIMS Typed Team

Donations Coordination Task Force or Donated Goods Warehouse Management Team

In conjunction with a NIMS typed unit

NIMS Typed Unit

Description Notes

Not Specified

Supporting Core Capabilities
None

Types
Type 1	The Donations Specialist reports to the Donations Coordination Task Force Leader, Donated Goods Warehouse Management Team Leader, Donations Call Center Supervisor, or other designated supervisor, and performs the following functions: 1. Helps create and implement the volunteer and donations portion of the operations plan 2. Helps manage the flow of donated goods, funds, and services during the response and recovery phases 3. Maintains open communication, such as via conference calls and e-mail, with the appropriate stakeholders, including representatives of Federal, state, local, and tribal governments, Voluntary Organizations Active in Disaster (VOAD), community-based organizations, and the private sector 4. Assists the Donations Call Center Supervisor, if activated, and supports call center operations 5. Offers logistical support, such as transportation to and from the local warehouse, and secures facility space, equipment, and supplies 6. Supports donations coordination functions as requested by the Donations Coordination Task Force Leader

Type 1

The Donations Specialist reports to the Donations Coordination Task Force Leader, Donated Goods Warehouse Management Team Leader, Donations Call Center Supervisor, or other designated supervisor, and performs the following functions: 1. Helps create and implement the volunteer and donations portion of the operations plan 2. Helps manage the flow of donated goods, funds, and services during the response and recovery phases 3. Maintains open communication, such as via conference calls and e-mail, with the appropriate stakeholders, including representatives of Federal, state, local, and tribal governments, Voluntary Organizations Active in Disaster (VOAD), community-based organizations, and the private sector 4. Assists the Donations Call Center Supervisor, if activated, and supports call center operations 5. Offers logistical support, such as transportation to and from the local warehouse, and secures facility space, equipment, and supplies 6. Supports donations coordination functions as requested by the Donations Coordination Task Force Leader

Education

Not Specified

Component Types
Type	Criteria
Type 1	Not Specified

Training

Not Specified

Component Types
Type	Criteria
Type 1	Completion of the following: 1. IS-100: Introduction to the Incident Command System, ICS-100 2. IS-244: Developing and Managing Volunteers 3. IS-288: The Role of Voluntary Agencies in Emergency Management 4. IS-700: National Incident Management System, An Introduction

Experience

Not Specified

Type 1

Knowledge, Skills, and Abilities: 1. Familiarity with private, public, and Nongovernmental Organization (NGO) donations management processes at Federal, tribal, state, and local levels 2. Ability to support the Donations Coordination Task Force Leader in executing donations management agreements 3. Familiarity with the function of long-term recovery committees Experience: 1. Successful completion of the National Qualification System (NQS) Position Task Book (PTB) for the National Incident Management System (NIMS) Donations Specialist, or equivalent Authority Having Jurisdiction (AHJ) documentation 2. Experience supporting donation coordination in disasters or planned events 3. Experience working with VOAD on donations management

Physical/Medical Fitness

The NIMS Guideline for the NQS defines Physical/Medical Fitness levels for NQS positions.

Component Types
Type	Criteria
Type 1	Arduous

Currency

1. The Donations Specialist meets AHJ badging requirements. 2. Provider must carry out and use any background checks as applicable law specifies. This may include a background check completed within the past 12 months; a sex-offender registry check; and a local, state, and national driving and criminal history.

Component Types
Type	Criteria
Type 1	1. Functions in this position during an operational incident, planned event, exercise, drill, or simulation at least once every three years 2. Background checks as applicable law permits or requires

Professional and Technical Licenses and Certifications

Not Specified

Component Types
Type	Criteria
Type 1	Not Specified

Composition and Ordering Specifications
Specification
Requestor specifies any additional qualifications necessary based on incident complexity and needs
Discuss logistics for deploying this position, such as working conditions, length of deployment, security, lodging, transportation, and meals, prior to deployment

1216

Notes

References
Reference
FEMA, NIMS 508: Distribution of Emergency Supplies Task Force
FEMA, NIMS 508: Donated Goods Warehouse Management Team
FEMA, NIMS 508: Donations Coordination Task Force
FEMA, NIMS 508: Drive-Through Point of Distribution Team
FEMA, NIMS 508: Mobile Distribution Team
FEMA, NIMS 508: Pedestrian Point of Distribution Team
FEMA, NIMS 509: Distribution of Emergency Supplies Task Force Leader
FEMA, NIMS 509: Distribution of Emergency Supplies Team Leader
FEMA, NIMS 509: Donated Goods Warehouse Management Team Leader
FEMA, NIMS 509: Donations Call Center Supervisor
FEMA, NIMS 509: Donations Coordination Task Force Leader
FEMA, NIMS 509: Mass Care Specialist
FEMA, National Qualification System (NQS) Position Task Book for Donations Specialist, latest edition adopted
FEMA, National Incident Management System (NIMS), October 2017
FEMA, NIMS Guideline for the NQS, November 2017
FEMA, National Response Framework, June 2016