View Position Qualification

5-509-1403

Name

Virtual Operations Support Team Member

Status

Published

Version

1.0

Updated

7/2/2019 9:04:14 AM

Original Release

07/02/2019

Last Major Release

07/02/2019

NQS Position

Resource Category

Communications

Primary Core Capability

Operational Communications

Secondary Core Capability

Resource Kind

Personnel

Overall Function

The Virtual Operations Support Team (VOST) Member completes missions for the Virtual Operations Support Team

Single resource

In conjunction with a NIMS typed team

NIMS Typed Team

Virtual Operations Support Team

In conjunction with a NIMS typed unit

NIMS Typed Unit

Description Notes

Not Specified

Supporting Core Capabilities
None

Types
Type 1	The VOST Member: 1. Participates under the supervision of a VOST Leader 2. Monitors and filters social media 3. Uses keywords, geographic coordinates, and Boolean math to specify search results 4. Conducts research of the affected incident location to determine where the local community communicates on social media 5. Contributes to social listening reports 6. Completes other tasks and missions as assigned 7. Compiles and coordinates team information; relays information and escalation recommendations to the VOST Leader as necessary

Type 1

The VOST Member: 1. Participates under the supervision of a VOST Leader 2. Monitors and filters social media 3. Uses keywords, geographic coordinates, and Boolean math to specify search results 4. Conducts research of the affected incident location to determine where the local community communicates on social media 5. Contributes to social listening reports 6. Completes other tasks and missions as assigned 7. Compiles and coordinates team information; relays information and escalation recommendations to the VOST Leader as necessary

Education

Not Specified

Component Types
Type	Criteria
Type 1	Not Specified

Training

Not Specified

Component Types
Type	Criteria
Type 1	Completion of the following: 1. IS-42: Social Media in Emergency Management 2. IS-100: Introduction to the Incident Command System, ICS-100 3. IS-700: National Incident Management System, An Introduction

Experience

Not Specified

Component Types
Type	Criteria
Type 1	Knowledge, Skills, and Abilities 1. Understanding of basic social media platforms, including short messaging, large community, and picture- or video-based platforms 2. Ability to adapt quickly and learn other social platforms during the scope of a mission Experience 1. One year of demonstrable experience using or monitoring social media

Physical/Medical Fitness

National Incident Management System (NIMS) Guideline for the National Qualification System (NQS) defines Physical/Medical Fitness levels for NIMS positions.

Component Types
Type	Criteria
Type 1	Light

Currency

Not Specified

Component Types
Type	Criteria
Type 1	Function in this position during an operational incident, planned event, exercise, drill, or simulation at least once every year

Professional and Technical Licenses and Certifications

Not Specified

Component Types
Type	Criteria
Type 1	Not Specified

Composition and Ordering Specifications
Specification
This position typically is not deployed to the field and works under the supervision of a VOST Leader; this position works from remote locations, checks in to a mission with the team leader and tracks time while working in conjunction with deployed missions

10021002

Notes

References
Reference
FEMA, NIMS 508: Virtual Operations Support Team
FEMA, NIMS 509: Virtual Operations Support Team Leader
FEMA NIMS Guideline for the National Qualification System, November 2017

Version	Publish Date	Document Type
Published Versions
1.0	7/2/2019 9:04:14 AM	PDF