View Position Qualification

12-509-1396

Name

Fatality Management Victim Information Center Team Leader

Status

Published

Version

1.6

Updated

2/15/2020 9:35:21 PM

Original Release

06/19/2018

Last Major Release

02/15/2020

NQS Position

Resource Category

Medical and Public Health

Primary Core Capability

Fatality Management Services

Secondary Core Capability

Resource Kind

Personnel

Overall Function

The Fatality Management (FM) Victim Information Center (VIC) Team Leader establishes the VIC and if activated, manages a call center

Single resource

In conjunction with a NIMS typed team

NIMS Typed Team

Fatality Management Victim Information Team

In conjunction with a NIMS typed unit

NIMS Typed Unit

Description Notes

Not Specified

Supporting Core Capabilities
None

Types
Type 1	The FM VIC Team Leader: 1. Establishes the VIC 2. Manages a call center, if activated 3. Reports directly to the FM Branch Director, Group Supervisor, or designee 4. Ensures that team members properly interview families and acquaintances of victims using database forms 5. Coordinates the exchange of information between the Morgue Identification Center (MIC), the Medical Examiner/Coroner (ME/C), and the VIC 6. Coordinates with the FM Branch Director, Group Supervisor or designee, and local authorities to select a location for the VIC and call center, if activated 7. Acts as liaison with the FM Disaster Portable Morgue Unit (DPMU) Communications Coordinator on form modifications, data collection techniques, and identifications made by the MIC Team and ME/C 8. Monitors call volume surges and sets necessary staffing levels 9. Directs the team’s initial focus and resources to collecting missing persons data during database installation 10. Assists the ME/C in providing current information about missing and deceased persons to the next of kin (NOK) 11. Ensures that team members handle all verbal and written communication about the deceased, NOK, and family members with discretion and confidentiality

Type 1

The FM VIC Team Leader: 1. Establishes the VIC 2. Manages a call center, if activated 3. Reports directly to the FM Branch Director, Group Supervisor, or designee 4. Ensures that team members properly interview families and acquaintances of victims using database forms 5. Coordinates the exchange of information between the Morgue Identification Center (MIC), the Medical Examiner/Coroner (ME/C), and the VIC 6. Coordinates with the FM Branch Director, Group Supervisor or designee, and local authorities to select a location for the VIC and call center, if activated 7. Acts as liaison with the FM Disaster Portable Morgue Unit (DPMU) Communications Coordinator on form modifications, data collection techniques, and identifications made by the MIC Team and ME/C 8. Monitors call volume surges and sets necessary staffing levels 9. Directs the team’s initial focus and resources to collecting missing persons data during database installation 10. Assists the ME/C in providing current information about missing and deceased persons to the next of kin (NOK) 11. Ensures that team members handle all verbal and written communication about the deceased, NOK, and family members with discretion and confidentiality

Education

The equivalent of a high school diploma is a certificate of high school equivalency.

Component Types
Type	Criteria
Type 1	High school diploma or equivalent

Training

Not Specified

Type 1

Completion of the following: 1. IS-100: Introduction to the Incident Command System, ICS-100 2. IS-200: Basic Incident Command System for Initial Response, ICS-200 3. ICS-300: Intermediate Incident Command System for Expanding Incidents 4. IS-700: National Incident Management System, An Introduction 5. IS-800: National Response Framework, An Introduction 6. Psychological First Aid (PFA) Training (minimum 4 hours)

Experience

Not Specified

Component Types
Type	Criteria
Type 1	Knowledge, Skills, and Abilities: 1. Intermediate computer skills, including e-mail, internet, word processing, and spreadsheet proficiency 2. Advanced knowledge of NOK laws and coroner policies Experience: Two years of experience in investigation with an ME/C office or law enforcement agency, including direct experience with missing or deceased persons

Physical/Medical Fitness

The NIMS Guideline for the National Qualification System (NQS) defines Physical/Medical Fitness levels for NIMS positions.

Component Types
Type	Criteria
Type 1	1. Moderate 2. Maintains immunizations in accordance with the U.S. Department of Health and Human Services Centers for Disease Control and Prevention’s (CDC) immunization recommendations

Currency

Provider must carry out and use any background checks as applicable law specifies. This may include a background check completed within the past 12 months; a sex-offender registry check; and a local, state, and national driving and criminal history.

Component Types
Type	Criteria
Type 1	1. Functions in this position during an operational incident, planned event, exercise, drill, or simulation at least once every five years 2. Background checks as applicable law permits or requires

Professional and Technical Licenses and Certifications

Not Specified

Component Types
Type	Criteria
Type 1	Not Specified

Composition and Ordering Specifications
Specification
Discuss logistics for deploying this position, such as working conditions, length of deployment, security, lodging, transportation, and meals, prior to deployment
In the absence of the FM VIC Team Leader, the VIC Information Collection Coordinator may assume the duties listed here

1172

Notes

References
Reference
FEMA, NIMS 508: Fatality Management Victim Information Center Team
FEMA, National Incident Management System (NIMS), October 2017
FEMA, NIMS Guideline for the National Qualification System, November 2017
U.S. Department of Health and Human Services, Centers for Disease Control and Prevention (CDC), Immunization Recommendations for Disaster Responders

Version	Publish Date	Document Type
Published Versions
1.6	2/15/2020 9:35:21 PM	PDF
1.5	1/3/2019 4:53:02 PM	PDF
1.4	9/28/2018 5:20:08 PM	PDF
1.3	6/19/2018 11:05:48 AM	PDF
1.2	6/19/2018 11:05:36 AM	PDF
1.1	6/19/2018 10:13:06 AM	PDF
1.0	6/18/2018 10:42:47 PM	PDF