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ID
10-509-1404
Name
Voluntary Agency Liaison
Status
Published
Version
1.0
Updated
7/2/2019 9:04:38 AM
Original Release
07/02/2019
Last Major Release
07/02/2019
Resource Category
Emergency Management
Primary Core Capability
Operational Coordination
Secondary Core Capability
 
Resource Kind
Personnel
Overall Function
The Voluntary Agency Liaison (VAL) serves as the central coordination point between local, state, tribal, territorial, and Federal governments and voluntary, faith-based, and community organizations responding in times of disaster—including supporting the coordination of volunteers, donations, and people providing disaster services. The VAL also gathers and provides daily statistical reports and other pertinent information about disaster response and recovery services, including mass care and other services, from voluntary, faith-based, and community organizations to appropriate government agencies and other voluntary organizations.
Single resource
In conjunction with a NIMS typed team
NIMS Typed Team
 
In conjunction with a NIMS typed unit
NIMS Typed Unit
 
Description Notes
Not Specified
Supporting Core Capabilities
None
Types
Type Description
Type 1Same as Type 2, PLUS: 1. Supervises other VAL personnel 2. Establishes and maintains good working relationships with other groups in the operation 3. Coordinates between voluntary agency and local, state, tribal, territorial, and Federal community relations personnel, Donations Management, Public Information Officers (PIO), the Joint Information Center (JIC), and other individuals and groups as appropriate 4. Assesses the necessary number of VAL personnel 5. Serves as a trainer for courses in developing Long-Term Recovery Committees (LTRC), Community Organizations Active in Disasters (COAD), and volunteer/donations management, and potentially Mass Care, as appropriate 6. Collects and maintains data and provides guidance on best practices for operations involving voluntary agencies at the local, state, tribal, and territorial levels 7. Assigns responsibilities for ongoing VAL contact with county and local emergency management staff 8. Maintains contact with the state, tribal, or territorial Voluntary Organizations Active in Disasters (VOAD) chairperson and emergency management staff as appropriate 9. Ensures completion of responses to congressional inquiries, as appropriate 10. Establishes and maintains systems for matching voluntary agencies with FEMA, state, tribal, or territorial referrals for emergency, medical, unmet, and access and functional needs
Type 2The VAL: 1. Helps coordinate between state VOAD, local COAD, other voluntary agencies, and the affected jurisdiction, handling spontaneous and solicited goods, storage, and disbursement 2. Helps coordinate state VOAD and COAD agencies in managing emergent volunteers during a disaster response 3. Helps communities build a framework for establishing a LTRC 4. Works with state VOAD leaders to establish and carry out frequent coordination meetings with VOAD and COAD agencies during the disaster response and recovery phases 5. Supports the state VOAD in establishing and strengthening local COAD and LTRC organizations
Components
Component Notes  
EducationNot Specified
Component Types
Type Criteria
Type 1Same as Type 2
Type 2High school diploma, GED, or equivalent
TrainingNot Specified
Component Types
Type Criteria
Type 1Same as Type 2, PLUS: 1. E0288: Local Volunteer and Donations Management OR E0289 State Volunteer and Donations Management 2. E0489: Management of Spontaneous Volunteers in Disasters 3. Authority Having Jurisdiction (AH)-approved conflict resolution/negotiation training
Type 2Completion of the following: 1. IS-100: Introduction to the Incident Command System, ICS-100 2. IS-200: Basic Incident Command System for Initial Response, ICS-200 3. IS-230: Fundamentals of Emergency Management 4. IS-235: Emergency Planning 5. IS-244: Developing and Managing Volunteers 6. IS-288: The Role of Voluntary Organizations in Emergency Management 7. IS-403: Introduction to Individual Assistance (IA) 8. IS-405: Overview of Mass Care/Emergency Assistance 9. IS-505: Religious and Cultural Literacy and Competency in Disaster 10. IS-700: National Incident Management System, An Introduction 11. IS-800: National Response Framework, An Introduction 12. IS-2900: National Disaster Recovery Framework (NDRF) Overview 13. AHJ-approved training in donations management and volunteer coordination
ExperienceNot Specified
Component Types
Type Criteria
Type 1Same as Type 2, PLUS: Knowledge, Skills, and Abilities: 1. Comprehensive working knowledge of Individual Assistance (IA), Public Assistance (PA), and VAL functions under FEMA, state, tribal, or territorial agreement 2. Broad understanding of possible models of LTRC, including flexible options Experience: 1. Extensive experience working with voluntary agencies, such as national VOAD member organizations 2. One additional year of experience with voluntary agencies OR experience in this position during one additional operational incident, or two additional exercises, drills, or simulations
Type 2Knowledge, Skills, and Abilities: 1. Demonstrated understanding of IA and VAL functions under FEMA, state, tribal, or territorial agreement, including responsibilities of voluntary agencies at all levels of government and local, state, tribal, territorial, and Federal government agency responsibilities 2. Understanding of differences in the disaster plans of communities, state, and other jurisdictions Experience: 1. One year of experience with voluntary agencies OR experience in this position during two operational incidents, exercises, drills, or simulations
Physical/Medical FitnessNational Incident Management System (NIMS) Guideline for the National Qualification System (NQS) defines Physical/Medical Fitness levels for NIMS positions.
Component Types
Type Criteria
Type 1Same as Type 2
Type 2Moderate
CurrencyNot Specified
Component Types
Type Criteria
Type 1Same as Type 2
Type 2Functions in this position during an operational incident, planned event, exercise, drill, or simulation at least once every two years
Professional and Technical Licenses and CertificationsNot Specified
Component Types
Type Criteria
Type 1Not Specified
Type 2Not Specified
Composition and Ordering Specifications
Specification
Discuss logistics for deploying this position, such as working conditions, length of deployment, security, lodging, transportation, and meals, prior to deployment
1003
Notes
References
Reference
FEMA, National Incident Management System Guideline for the National Qualification System, November 2017